Alphabet Italia Fleet Management SpA, the BMW Group’s car rental company, has chosen Symach as a technology partner to support its Alphabet Point collision shop network in achieving quality objectives in repair, production efficiency and speed of delivery to the customer.
Symach Srl is a leading company in collision shop processes and layouts in addition to being a manufacturer of body work equipment. Having already installed equipment in more than 90 shops all over the world with the FixLine production process, Symach will supply Alphabet’s network with its technological know-how and customised solutions for the design of new collision repair shops and the upgrade of existing ones. This will also include training on Symach repair processes.
“Alphabet is an excellent partner with whom we share the objectives to be achieved in terms of quality, efficiency and speed that are the foundation of Symach philosophy and process,” said Osvaldo Bergaglio, Symach Founder and President.
“The process, the layout and the technology of Symach can allow the collision shops of the Alphabet Point network to easily obtain the results that Alphabet expects.”
Roberto Sticca, Operations Director of Alphabet Italia Fleet Management S.p.A. said: “The partnership with Symach is complementing the one already consolidated with AkzoNobel / Sikkens and represents a further step forward in the research path of service excellence in terms of both performance and strategy integration. I am convinced that this partnership will bring great benefits to all the parties involved, because the know-how in product development and the efficiency of the processes are key factors for the quality of the service we want to offer our customers.”