Solera has announced the Australian release of its new AI-powered collision repair platform, Qapter IV, which helps insurers and repairers accelerate the claims process from first notice of loss to settlement.
According to Solera, the global, modular, and flexible suite of products offers intelligent damage detection via guided image capture, reducing the cost of risk inspections; enabling efficiencies for repairer estimators via automatic initial assessment of vehicle damage; and expediting parts ordering to improve cycle times, reduce parts fraud, and lower CO2 emissions. It also improves partial or total loss triage decisions and accelerates claim resolution and settlements, benefiting insurers and repairers.
“Solera’s vehicle lifecycle management SaaS (software-as-a-service), data and suite of services provide a range of innovative solutions that will empower insurers, repairers, and recyclers in Australia to digitise, upscale, and improve the customer experience of their offerings,” said Chris Iacovou, Managing Director at Solera APAC.
Solera says Qapter IV’s local launch is part of the company’s ongoing roll-out of services in Australia, a country Solera describes as a “key market in the company’s global expansion”.
“Australia has always been highly regarded in the international automotive claims and vehicle repair segments, and Solera is excited to support the continued growth and digitisation of this dynamic market. We want to support businesses to increase their profitability by streamlining operations, improving customer satisfaction, and expanding market reach,” the company added.
Bradley Gannon, Automotive CEO at Capricorn, a Solera Australia partner, said joining forces with the technology company enabled Capricorn to “revolutionise the automotive industry in Australia and New Zealand” through the development of Capricorn Service Data, powered by Solera Autodata.
“The partnership has equipped Capricorn with a powerful resource to support workshops to deliver exceptional customer service, streamline diagnostics, and conduct efficient vehicle repairs,” he added. “It powers the most comprehensive auto repair solution for the automotive aftermarket community. Together, Capricorn and Solera are dedicated to bringing cutting-edge solutions and technology to our community, enabling businesses to thrive and excel in this dynamic industry.”