Repairify and Autel have announced new collision industry initiatives as part of their 2024 partnership plan.
In Q1 2024, the companies will roll out asTech Insights, which will provide shops with vehicle specific AI-driven repair recommendations based on diagnostic trouble codes identified during a pre-repair scan; Repairify remote service expansion, which will make dynamic and static calibrations available through the Remote Expert Platform; and next-generation Repairify calibration rigs, manufactured by Autel, for in-shop and mobile-express providers.
“This is truly one of the most exciting initiatives in the history of our company,” said Cris Hollingsworth, President Repairify Global Holdings. “Our customers have consistently asked us to deliver a seamless and integrated ecosystem of product solutions for their vehicle diagnostic, calibration, and programming needs. The combination of Autel’s world class product solutions with Repairify’s global leading technology, data, service and intelligence offerings provides shops the opportunity to service all aspects of vehicle repair through one product interface that drives maximum efficiency, increases customer satisfaction and ensures that vehicles are repaired safely, accurately and through a certified process based on OEM procedures.”
Chloe Hung, CEO of Autel, said: “We are proud of our partnership with Repairify and all the opportunities it has provided to our customers, and we look forward to working together to drive innovation in the aftermarket.”
Repairify and Autel also reflected on the key partnership advances made in 2023, including enhancing the efficiency of the collision and glass repair shop workflow and documentation process by seamlessly integrating Repairify’s remote services and authentic OEM tool scans into the Autel Remote Expert platform. According to Repairify, the integration, now available on Autel MaxiSYS Ultra series tablets and MaxiFlash XLink standalone communication devices, increases efficiency by reducing the number of in-shop tools needed to support vehicle diagnostics, calibrations, and programming events.
The companies also launched adasThink for Autel users, which provided collision and glass shops with pre-repair insights into required vehicle calibrations, based on scan findings, to help complete accurate estimates before the repair starts. According to Repairify, this reduced the likelihood of supplemental charges, increased customer satisfaction, and improved insurance reimbursement times.