IAG Finalises Intermediated Insurance Australia Leadership Team

IAG has confirmed its Intermediated Insurance Australia (IIA) leadership team with the announcement of the final two appointments. Darren O’Connell will join the group as Executive General Manager (EGM) Underwriting IIA, and Christa Marjoribanks has been permanently appointed as EGM Product Pricing and Governance.

O’Connell commences his new role on 1 February. He joins IAG from Suncorp where he led the commercial and intermediated portfolio, responsible for pricing and profitable growth strategies.

“Darren is a strategic thinker, trusted coach and mentor, and someone who likes the challenge of building and sustaining growth. I know he will help us achieve our plans and shares our vision on what we can deliver for our partners, customers and our business,” said Jarrod Hill, Group Executive IIA.

Marjoribanks, who joined IAG as a consultant from PwC in early 2020, has been Acting EGM Product Pricing and Governance for IIA since late 2020. She will move into the role permanently in January 2022.

“Over the past 12 months, Christa has been a key member of the IIA leadership team and has been closely involved in setting up our division. She has been instrumental in uplifting pricing practices and governance,” Hill said.

“I am excited to welcome Darren to IAG and to congratulate Christa on her appointment. We have a lot to do and I am excited about what we will achieve together to realise our plans for profitable growth.”

Hill said the completion of the team was an important step in growing the division and meeting its insurance profit target of at least $250 million by financial year 2024.

“We are dedicated to continuing to provide our partners and brokers with the best possible products, services and support in line with our growth strategy, and I’m thrilled with the team we have in place to do this,” Hill said.

“As we look ahead, we have clearly stated our plans to grow our top line premium and, most importantly, our bottom-line margin, in the Intermediated Australia division.

“Underwriting and pricing excellence are at the centre of delivering on both these goals.”

IAG said since becoming Group Executive IIA in September last year, Hill has led the group’s work to consolidate its product set and continually improve its pricing and portfolio management capability.

“My priority was to establish a dedicated Underwriting Office for IIA to drive a step change in our underwriting,” Hill said.


Andrew Beer, EGM WFI

Luke Boyle, EGM Partners & Platforms

Darren O’Connell, EGM Underwriting IIA

Damien Gallagher, EGM CGU

Christa Marjoribanks, EGM Product, Pricing & Governance

Tim Rafton, EGM Intermediated Claims

Brad Robson, EGM Agencies