Holden is expanding the capabilities of its network of Certified Collision Repairers, announcing that they will now handle repairs for HSV and Chevrolet vehicles.
Holden and HSV say they want their customers’ vehicles to be repaired to the highest standard using the ‘GM Safe, Proper Repair’ methodology in the event of an accident. This means that every time a GM vehicle is repaired, Holden and HSV ensure:
- They have trained people and a culture of continuous training
- The use of only new Holden and GM genuine parts
- The use of GM Holden repair procedures
- Adherence to GM Holden position statements
- The use of the correct equipment
The companies believe that training is paramount to the GM Safe, Proper Repair methodology, adding that Holden’s Certified Collision Repair Network currently has the highest concentration of I-CAR Gold Class shops in Australia.
HSV says that with the ‘prestigious’ positioning of its vehicles, only repair shops that have gained the I-CAR Gold Class standard are eligible to receive the certification to repair them.
“We are delighted to announce the expansion of our Holden Certified Collision Repair Network with the inclusion of all vehicles sold directly by HSV and HSV dealerships,” said Paul Rietveld, Director of Aftersales at GM Holden. “Holden Accident Care and our Certified Collision Repair Network are vital programmes that show our existing customers that we are still at their service, both now and into the future.
“We extend our congratulations to all the Holden Certified Collision Repair facilities that already meet the requirement of being an I-CAR Gold Class facility. It is comforting to know that Holden and HSV customers’ vehicles are in very safe hands.”