Generative AI To Deliver Instant ‘Technician-Like’ Custom Repair Recommendations

Remote diagnostic services provider asTech has developed asTech Insights, a generative AI product for the US market that uses the results from an asTech OEM-compatible pre-scan to automatically generate custom collision repair recommendations specific to vehicles and identified DTC codes. The recommendation is generated within seconds of a completed pre-scan.

“AsTech Insights is not simply a database that looks up and matches a DTC code to a preset repair recommendation – it’s a true AI large language model, trained with extensive data sets to generate a custom set of repair recommendations,” said Cris Hollingsworth, President of asTech parent company Repairify Global Holdings. “It’s also capable of using context clues to detect relationships between DTCs and can use that information to determine the appropriate repair plan.”

To develop the product, Repairify created a proprietary model using its own extensive repair and scan data. AsTech Insights was trained using data from more than six million repairs and 40 million DTCs, the equivalent of a technician training 24 hours per day, seven days per week for 25 years. According to Repairify, the AI ‘thinks’ and provides recommendations like a technician because it’s been trained like a technician.

“For shops, asTech Insights will be like having a certified technician at their side wherever and whenever they need them,” said Repairify. “Within seconds, they’ll get collision specific repair recommendations to enable them to complete the repair correctly. Combined with asTech OEM-compatible scans, shops will be able to perform an OEM-quality scan and generate a complete repair plan in under seven minutes.”