Fix Network World, the owner of the Fix Auto, ProColor Collision, NOVUS Glass, Speedy Auto Service and SRP brands, says it added 60 new locations around the world in 2020 and introduced ProColor Collision to the United States.
Adding 60 new locations in 2020 despite the COVID-19 pandemic, Fix Network World says it steadily grew the footprint of its collision, glass and mechanical business, adding that it is forging ahead with its global expansion plans with a strong focus on developing franchises in new markets and increasing penetration in existing territories.
“Our franchise development strategy is aimed at independent body shop owners who are keen to protect their businesses from the surrounding uncertainty,” said Steve Leal, President and CEO of Fix Network World. “Fix Network World will continue to support such passionate business owners by equipping them with the latest tools and knowledge so they can maintain a robust operation.”
According to the latest report from The Romans Group, there was a drastic decrease in kilometres driven during the pandemic, along with the number of accidents and claims processed compared to 2019. However, consolidation has continued as collision repairers face lagging sales but need to invest in structural changes and training as vehicle repair complexity increases.
Fix Network says that in fact, most of its growth took place in the second half of 2020, with many independent owner-operators recognising the value of joining a network for this reason.
From boosting its regional support teams to training franchisees in the latest automotive technologies, Fix Network World says it is leaving no stone unturned in its franchise development strategy, adding that it is continuously redefining the body shop experience by providing independent collision repairers the support and tools that help drive sales, manage operations and enhance the client experience.
Calling 2021 as “the year of sustainable growth”, Leal says that the extraordinary challenges in the “post COVID normal” have made the network even more determined to push ahead with franchise development, in order to create the largest global network of independent collision repair facilities.
The aftermarket industry is changing quickly and according to Fix Network World, one of its priorities is to ensure that its franchise partners are always supported with the most advanced automotive technology and training, along with the collaborative support structure of the network.
“As future automotive trends become a reality, we are committed to [helping] our franchisees prepare for and benefit from what’s ahead,” said Leal. “From virtual classrooms training technicians in the latest auto repair processes, to teaching office staff in customer service and marketing processes – we are doing everything to ensure that our franchisees can operate at full potential.”