Feb 2023 CIECA Webinar To Help Future-Proof Body Shops

The Collision Industry Electronic Commerce Association (CIECA) announced that its next webinar, titled ‘Building a More Connected Body Shop for Today… and the Future’, is scheduled for 23 February 2023 at 11 AM USA PT.

The one-hour session will feature Andy Boyd, 3M’s Digital Solutions Commercialization Leader for the United States and Canada. During the live broadcast, Boyd will talk about ‘the connected body shop’ and how connectivity can unlock greater value and profitability.

Topics will include:

  • Defining connected body shops and what repairers need to know about them
  • How the industry’s digital transformation is expected to impact body shops of the future
  • Steps on how to close the gap between initial appraisal and final delivery to help create greater value and profitability for all stakeholders
  • 3M’s vision to help develop a digital backbone for the automotive aftermarket
  • How CIECA might play a role in developing standards that meet the industry’s future needs

A question-and-answer session will follow the presentation.

All industry segments, including CIECA members and non-members, are being invited by CIECA to attend the webinar. Attendees can earn Automotive Management Institute (AMi) credit toward an industry-recognised professional designation and specialty degree by attending this webinar.

“The collision industry is faced with pressures of profitability, skilled labour shortages, and an increasingly digital landscape,” said Boyd. “I’m thrilled to be presenting 3M’s vision of the connected body shop to help all segments of the industry navigate these challenges.”

In his current position, Boyd is responsible for the commercialisation of the connected body shop in the 3M Automotive Aftermarket Division. Before this role, Boyd built an Internet of Things (IoT) Connected Air Quality Platform for the Filtrete brand. His experience included applying lean start-up methodologies to find ‘product / market fit’, which led to launching 3M’s first consumer-based, Wi-Fi-connected, smart home device on Indiegogo – a crowd-sourced platform often used to gain commercial market insights.

Boyd also had a significant contribution to developing partnerships with start-ups and enterprises, including Google Home, Google Assistant, and Amazon Alexa, which enabled smart home and auto-replenishment capabilities.

Early in his career, Boyd held roles in field sales in the US northeast and customer-facing roles, before relocating to 3M headquarters to lead three portfolios across the Automotive Aftermarket Division. He has commercialised 14 new products across two business groups, one of which was awarded a top honour at 3M, the Golden Step ‘Hall of Fame’ Class. Boyd has received three Global Marketing Excellence Awards and will complete an MBA in May 2023.

To register for the CIECAST webinar, click here.