Feb 2023 CIECA Webinar: Embracing Technology Leads To Success

The Collision Industry Electronic Commerce Association’s next webinar, ‘Embracing Technology to be Successful in the Collision Industry’, will be held on 22 February at 11 am USA PST. The one-hour webinar will feature Mike Anderson, owner of Collision Advice.

“People tend to be sceptical about new technology,” said Anderson. “Instead, I encourage the industry to be optimistic and open minded about the opportunities available and embrace new technology in their businesses to be successful today and tomorrow in the collision industry.”

During the live broadcast, Anderson will discuss:

  • New technologies used by industry stakeholders, including insurers, paint companies, rental companies, and OEMs
  • The use of technology for industry practices, such as writing estimates, tracking parts returns, entering information into management systems and vehicle status updates
  • Opportunities to use artificial intelligence (AI) for scheduling and capacity of work
  • What to know in regard to cybersecurity
  • How technology can be used to exchange data with industry partners

Anderson is a former multi shop owner (MSO) based in Alexandria, Virginia. As the owner of Collision Advice, Anderson facilitates 20 groups called the Spartan 300 for OEM-certified shops. Collision Advice was selected by several OEMs to provide factory training in estimating, scanning and calibrations. Anderson also produces a quarterly summary of the latest trends and statistics and conducts ‘Who Pays for What’ quarterly surveys of more than 28,000 collision repairers regarding insurer reimbursement.

Anderson is an Accredited Master Automotive Manager from through the Automotive Management Institute (AMi). He participates in the development of Automotive Service Excellence (ASE) testing for technicians and estimators in the US and is certified in all collision categories for ASE. Anderson has also presented to groups across North America and Australia travelling, on average, more than 300 days a year.

Webinar attendees can earn (AMi) credit toward an industry-recognised professional designation and specialty degree by participating.

Register for the CIECA webinar here.