Dr Michael Schaper To Review MVIRI Code Of Conduct

Former Deputy Chairman Of The Australian Competition & Consumer Commission, Dr Michael Schaper, has been appointed to conduct an independent review of the Motor Vehicle Insurance and Repair Industry (MVIRI) Code of Conduct.

Schaper will commence his role in early 2023 and is expected to deliver his final report to the committee in mid-2023.

The committee, comprised of equal representatives from the Motor Trades Association of Australia (MTAA) and the Insurance Council of Australia, has commissioned the review to examine:

  • Effectiveness of dispute resolution processes under the code
  • Awareness and accessibility of the code
  • Compliance with the code
  • Governance of the code and CAC
  • Other issues pertinent to the effective governance and operation of the code

The Insurance Council of Australia said Schaper has conducted a number of major independent reviews for government and international bodies, written and researched extensively on dispute resolution systems affecting small business operators, and serves as the independent chair of another industry code committee outside the automotive sector.

Schaper also served as the inaugural Small Business Commissioner for the ACT Government.