CCC’s Susanna Gotsch To Present During January 2022 CIECAST Webinar

The Collision Industry Electronic Commerce Association’s (CIECA) next CIECAST webinar, ‘2022 and the New Norm in the Collision Industry’, is coming up on 27 January 2022 at 11 AM USA PST. The one-hour webinar will feature Susanna Gotsch, Senior Director Industry Analyst at CCC Intelligent Solutions.    

Gotsch has authored ‘Crash Course’, CCC’s annual publication focused on trends and business drivers impacting the P&C insurance economy, since 1995, and has presented her insights and analysis at numerous industry meetings and symposiums.

During the live broadcast, Gotsch will discuss changes impacting the collision industry since the pandemic and what they may mean in 2022 and beyond.

Gotsch said that despite new COVID-19 variants and ongoing debates on how best to balance public health and economic wellbeing, the US economy is recovering as stimulus money prompted people to buy cars, homes, furniture, electronics and other goods. However, many challenges remain.

“Supply chains have been pushed to their brink, either from shortage of goods or people to deliver them,” Gotsch said. “The pandemic has introduced a potential permanent shift in ‘where, when and how’ people drive that will continue to impact crash frequency and costs. Meanwhile, advances in vehicle technology like ADAS, EVs and connected cars continue to drive up repair complexity, cost and times.”

A question-and-answer session will follow Gotsch’s presentation.

The CIECA is inviting all industry segments, including CIECA members and non-members, to attend. The association said attendees can earn Automotive Management Institute (AMi) credit toward an industry-recognised, professional designation and specialty degree by attending this webinar.

To register for the CIECAST, click here.