MSO Symposium 2017 Complete Agenda & Speaker Lineup Announced

The MSO Symposium, the exclusive and preeminent meeting for executives in the collision repair industry, has announced the complete agenda and speaker lineup for the 2017 event. The sixth annual MSO Symposium will take place Wednesday, July 26 at the Hyatt Regency McCormick Place in Chicago, during NACE AUTOMECHANIKA CHICAGO

The dynamic agenda is available below, with content aimed at providing vital business growth insight and strategy, created by this year’s Industry Advisory Board.

6th Annual MSO Symposium Agenda
11:00 a.m. – 12:00 p.m. — Registration & Check-In
12:00 p.m. – 1:00 p.m. — Private Luncheon
12:00 p.m. – 1:00 p.m. — A Look Into the Future: Susanna Gostch, CCC Information Services
1:00 p.m. – 1:30 p.m. — A Snapshot of the Collision Industry Today: Vincent Romans, The Romans Group, LLC
1:30 p.m. – 2:15 p.m. — Moving Parts: How Insurers are Responding to Vehicle Technology and Reparability Challenges and the Growing Influence of OEMS: Kyle Thompson, USAA; Sandee Lindorfer, Allstate; Chris Andreoli, Progressive; Russ Hoffbauer, State Farm; Marcy Tieger, Symphony Advisors, LLC (Moderator)
2:15 p.m. – 3:00 p.m. — The OEM Paradigm Shift: Gary LeDoux, Honda; John Eck, GM; Benito Cid, Mercedes Benz; Mark Mandl, Ford; Marcy Tieger, Symphony Advisors, LLC (Moderator)
3:00 p.m. – 3:30 p.m. — Refreshment and Networking Break: Sponsored by BASF
3:30 p.m. – 4:10 p.m. — What I learned from growing and exiting my MSO: Lessons from those who have “Been There / Done That”: AJ Leone, Main Gate Management, LLC; Pat James, Retired MSO Owner; Aaron Clark, Assured Performance Network; John Walcher, Veritas Advisors, Inc. (Moderator).
4:10 p.m. – 4:50 p.m. — To Certify or Not to Certify: Jim Keller, ABRA Auto Body & Glass; Joe Amodei, The Collision Centers of New York; Rick Wood, Cooks Collision; Vince Brock, Procare Collisions Centers; Russell Thrall III, CollisionWeek (Moderator)
4:50 p.m. – 5:30 p.m. — State and Federal Government Policies Do Impact Your Business: Wayne Weikel, Alliance of Automobile Manufacturers; Bob Redding, Automotive Service Association
5:30 p.m. – 7:00 p.m. — Private MSO Symposium Reception

Executives representing MSOs, along with multi-location and single location collision repair executives are invited to attend this closed meeting. The event is also open to property and casualty insurance company executives.

Paul Gange, President & CEO, Fix Auto, commented, “Similar to years past, this program is being developed with guidance and direction from leadership in the industry. The Advisory Board determined that the content and speakers for 2017 reflect the issues attendees want and need to help grow their businesses.” Paul is serving as Chairman of the Advisory Board and the Master of Ceremonies.

Dan Risley, President and Executive Director, ASA, stated, “This continues to be one of the premier events in the industry dedicated to the most progressive operators in the collision repair market. It can be best characterized as the premier event where executives from the collision and insurance industry coalesce. In addition to an exemplary lineup of speakers and content, the networking opportunities to share knowledge and information amongst peers across various segments of the industry is unparalleled.”

For information and to register, please visit stonefortgroup.com/mso-2017/register.

Autopromotec 2017 Opens Its Doors To The Press

BodyShop News has once again joined the world’s automotive aftermarket and press at the 2017 staging of Autopromotec.

This year’s show features a new record of 1651 exhibitors with 689 of them international. This represents a growth of four per cent in exhibitors and six per cent more participating countries that the show prior.

Speakers presented statistics looking at the vehicle population, which is currently pretty stable with slight growth in Europe. The big growth is naturally coming from China – where the automotive growth in the last six years is equal to the growth Europe experienced in the last 25 years.

According to the speaker, all players are clear that the future growth is going to be shifted and focused on the Middle Kingdom. “It is already evidenced by the volume of investment into China from all large vehicle and component manufacturers.” It’s also important to note that only Europe remains led by the large number of diesel vehicles, with the rest of the world led by petrol cars.

France and the UK are still the highest ranked in terms of DIY – thanks in large part to some of the highest labour rates in those countries. But overall, it’s common almost across the board that, especially with older cars, manufacturers continue to lose market share in the service sector, although they are aware of this and actively working to take back that market share. China’s bucking of this trend is mainly attributed to its vehicle growth trends, which mean that a higher portion of vehicles are still in maintenance plans.

It is clear that growth for the aftermarket has switched from Western European markets to the Chinese market. “This explosion in vehicle numbers is unprecedented in the sector’s history with such a growth surge in a single country. The average vehicle age in this market is only four years old – almost half the average age anywhere else,” said another speaker.

Trends in the car service sector are centred on connectivity of the vehicles and service providers. Professional service providers need to focus on education, training and specialisation to provide value added services to their customer bases. Marketing will also play an important role in driving consumers to one of the independent, franchised or manufacturer-linked service offerings. Owners have become less interested in how the cars are maintained but rather focus on the use and destination aspects – they want reliability, value and service.

Advanced Technology And Diagnostic Repair Forum To Launch At NACE Automechanika

The Automotive Service Association (ASA) has announced the launch of a new program for the collision repair market — the Advance Technology & Diagnostic Repair Forum. This inaugural event will take place Wednesday, July 26, at the Hyatt Regency McCormick Place in Chicago during NACE Automechanika.

The dynamic agenda is available for your review below, aimed at providing insight on advanced automotive technology that is redefining the scope of a proper collision repair.

Advanced Technology & Diagnostic Repair Forum Agenda
7:00 a.m. – Private Breakfast and Networking
8:00 a.m. – Redefining the AUtomotive Industry through the Connected Car, Autonomous Vehicle & Mobile Computer
8:30 a.m. – Will Advanced Driver Assistance Systems (ADAS) Force Salvage and Aftermarket Parts into Extinction?
9:10 a.m. – Governance, OE’s and Big Brother are Weighing in at an Astonishing Rate
9:40 a.m. – Coffee & Networking Break
10:10 a.m. – What Scan Tool Do I Use? OEM or Aftermarket
10:50 a.m. – Advanced Vehicle Technology Ensures that Pre & Post Scanning is Here to Stay!

Want to get involved, and get in front of collision industry stakeholders this July? Click here for more information.

NSF International Introduces AUS/NZ Certification

NSF International, a global organization with more than 70 years of independent product testing and certification expertise, including automotive supply chain products, is expanding its automotive recycler certification program to the Australian and New Zealand markets. NSF International’s independent, third-party automotive recycler certification ensures that recyclers meet grading, labeling and traceability requirements as well as Australian and New Zealand recycler regulations for safety, environmental regulatory compliance and recordkeeping.

NSF International will officially launch its Australian and New Zealand automotive recycler certification program during the Australian Automotive Aftermarket Association (AAAA) Collision Repair Expo, held April 6-8, 2017 in Melbourne. Bob Frayer, Global Managing Director of NSF International’s Automotive Certification Programs, will be at the expo to discuss the program.

Automotive recyclers and industry experts from Australia and New Zealand worked with NSF International to develop the requirements for the certification program using an open, consensus process in accordance with American National Standards Institute (ANSI) procedures. The program will help insurers, regulators and consumers identify certified automotive recyclers who meet requirements in areas like safe working practices, environmental compliance and auditing. Certification ensures that processes are in place and implemented for vehicle acquisition, dismantling equipment, parts storage and sales as well as customer service.

“Independent, third-party certification has the potential to add significant value to the professional automotive recyclers who do things right, and provides for an alternative parts supply chain,” said Rob Bartlett, Executive Manager National Partners and Industry, Motor Claims at Suncorp Insurance. “We strongly support the use of recycled parts both for environmental and overall consumer benefits. We believe that a strong recycling industry is vital for the future of motor repair. NSF International certification of a facility will add confidence that the parts and the supplier are of the highest standard, and those facilities are sourcing parts through legitimate and traceable channels. Repairers can be confident the parts are legally sourced, accurately graded and service levels are industry leading.”

Recyclers that meet all certification requirements can use the NSF Certified Automotive Recycler mark on their website and promotional materials. NSF International certified recyclers will be included in NSF International’s online listings and undergo ongoing facility audits to maintain certification.

“With NSF International recycler certification, qualifying recyclers now have a way to differentiate themselves in terms of providing high-quality recycled parts with regular audits of their processes as well as environmental compliance and safe work practices,” said Bob Frayer, Global Managing Director of NSF International’s Automotive Certification Programs. “Professional automotive recyclers have invested in their facilities and people to achieve NSF International automotive recycler certification.”

For more information about certification, please stop by stand #AA38 during the 2017 AAAA Collision Repair Expo at the Melbourne Exhibition Centre on April 6-8. Representatives from NSF International will be on hand to discuss certification and answer questions. Additional information about NSF’s automotive recycler certification for Australia and New Zealand can be found at nsfautomotive.com or by emailing autocert@nsf.org. Recycler certification complements NSF’s other automotive supply chain certification services to ensure the highest quality parts and services.

I-CAR’s Van Alstyne To Present At Australia’s Collision Repair Expo

John Van Alstyne, CEO and President of I-CAR, will discuss the impact of industry globalization at the 2017 Collision Repair Expo in Melbourne, Australia on Friday, April 7.

Van Alstyne will address the collision repair industry’s critical need to make the commitment to develop and maintain the vital knowledge and skills needed to repair vehicles of today and tomorrow.

“New vehicle designs and technologies are being introduced at a rapid pace, and the collision repair industry is at a crossroads,” said Van Alstyne. “The knowledge and skills gaps among technicians are scaling globally at a rapid pace. A commitment to training is the only way our industry can perform complete, safe and quality repairs around the world.”

Van Alstyne’s presentation, “Globalization Impact Explained,” will provide the Collision Repair Expo audience a comprehensive overview of the challenges associated with the “Technical Tsunami™”; perspectives on trends and issues that affect the collision repair industry globally; a snapshot of what I-CAR is doing in the global markets it serves to address this challenge; and the documented ROI training generates for repairers, insurance carriers and OEMs. The discussion is designed to inspire others around the world to think through similar local solutions. I-CAR delivers its services and training throughout the United States, and licenses its programs for distribution in global markets, currently throughout Australia, New Zealand and Canada.

The Collision Repair Expo is Australia’s most comprehensive exhibition of body finishing materials, crash repair equipment and tools. Hosted every two years by the Australian Automotive Aftermarket Association (AAAA), this year’s expo is co-located with the Australian Auto Aftermarket Expo and will feature a combined total of 400 exhibits over nearly five acres of display space.

I-CAR Australia will be holding courses at the expo on understanding a learning culture and hiring to support a learning culture.

This is Van Alstyne’s second international address in less than 12 months. He spoke at the 2016 International Bodyshop Industry Symposium (IBIS) last May in Barcelona, Spain on the topic of “Knowledge and Skills: The Requisite Foundation for Repair Excellence.”

The 10th Edition Of Automechanika Kuala Lumpur Expands Portfolio Of Smart Technology

The 10th edition of Automechanika Kuala Lumpur, Malaysia’s leading regional trade fair for the automotive industry targeting trade visitors from ASEAN, is fast approaching. The exhibition takes place 23 – 25 March 2017 at the Kuala Lumpur Convention Centre, Kuala Lumpur, Malaysia. It is expected to welcome 300 worldwide exhibitors and 8,000 global buyers to the 9,710 sqm exhibition space spanning five halls.

This edition brings many new exciting elements to the biennial show. The traditional format of the past Automechanika Kuala Lumpur fairs will evolve this year and change direction into a bigger array of smart technology and repair-related activities. One of these changes includes the high-profile and worldwide industry-recognised EMMA (European Mobile Media Association) competition. The competition promotes smart technology in the audio world of automobiles and was founded in order to create a level playing field for sound quality competitions worldwide.

International competition attracts high level of participants, presenting visual and hearing enjoyment to diehard fans

The EMMA competition will be held on 25 March as part of Automechanika Kuala Lumpur through a cooperation with show supporter, AAA (Auto Audio, Accessories and Air-Condition Trader Association of Malaysia). AAA, which has a network of 900 members companies, including Sony and Alpine, has chosen the exhibition as the location for the competition due to its leading position in Malaysia’s automotive industry.

Collaborating with a well-known show like Automechanika Kuala Lumpur, allows for the promotion and engagement of the exhibitors, visitors, organisers and associations, said Cherrie Lim, President of AAA. She continued: “The response from previous competitions has been very good and we were looking forward to getting more publicities for this competition by organising it in conjunction with a professional platform like Automechanika Kuala Lumpur for the first time. The exhibition gathers a large number of ASEAN visitors and we hope this audio hit will spread to other ASEAN countries through this channel.”

The competition attracts participants from ASEAN countries including Indonesia, Thailand and Singapore to demonstrate more than 70 vehicles. Several tuning shops, car retailers and tuning-purist vehicle owners will be joining the competition. To cater to every member of the audience, the competition will have three categories, featuring all aspects of vehicle sound quality, including ‘Open door’, ‘Closed door’ and ‘Auto modification’.

For ‘Open door’, audio installations should be able to produce high-sound pressure levels with an emphasis on quality while the vehicle doors are open. The ‘Closed door’ category will be performed while the vehicle doors are closed and the noise will be minimal. For this category, competitors will build an audio or multimedia system focusing on overcoming vehicle acoustic problems, reproducing music with minimal noise, distortion and making it sound as close to the original as possible. The ‘Auto modification’ category will combine both the Open and Closed door competitions as an entire project. Tuning, styling and the overall appearance of the vehicle will be judged.

The competition has many recognised judges to help participants extend their knowledge about audio equipment through professional advice and an award ceremony will be held afterwards. Additionally, the competition encourages a higher quality standard for audio equipment installations and ensures the equipment will perform to its optimum level. It also works to pique the curiosity of those interested in automotive audio systems.

Automechanika Kuala Lumpur is organised by Messe Frankfurt (HK) Ltd, co-organised by Malaysia Automotive Institute (MAI) and is endorsed by the Malaysia External Trade Development Corporation (MATRADE).

Leading Brands, Industry Bodies Prepare For Collision Repair Expo

Australian and international brands will showcase the latest products and world’s-best-practice technologies at the Collision Repair Expo to be held at the Melbourne Convention and Exhibition Centre from 6 to 8 April, 2017.

Exhibitors are now completing arrangements for the region’s largest display of body finishing materials, crash repair equipment and tools. This will be complemented by a range of educational seminars and networking opportunities where visitors can exchange ideas and information with organisations representing all aspects of the body repair industry supply chain.

Organised by the Australian Automotive Aftermarket Association (AAAA), the Collision Repair Expo also attracts the involvement of the sector’s leading industry bodies. AAAA Executive Director Stuart Charity says the Expo, which is held every two years, has become the major meeting place for key industry players in the Asia Pacific region.

“The top industry brands will be at the Expo. All sectors will feature, such as global paint companies, consumable and business systems suppliers, and tool and equipment manufacturers. The Lowbake demonstration spray booth will be expanded for 2017 and there will be product presentations on most stands, so visitors can learn how technology has moved forward,” said Charity.

Industry Group Participation Expands

The list of supporting industry associations grows with each Expo. This year arrangements are in place for a wide range of organisations to contribute their knowledge and expertise to the program.

Amongst those professional bodies participating are the Collision Repair Association of New Zealand, the Institute of Automotive Mechanical Engineers, I-CAR, Motor Traders Association of Queensland, Motor Traders Association of Western Australia, Victorian Automobile Chamber of Commerce and the Society of Automotive Engineers – Australasia.

The growing importance of the Collision Repair Expo as a hub for information exchange is highlighted by the large number of organisations already committed to run co-located conferences and events. The list so far includes the Collision Repair Association of New Zealand, Capricorn, I-CAR, and Suncorp.

“The engagement of such leading industry organisations makes the Collision Repair Expo the must attend industry event in 2017. It will offer visitors extraordinary exposure to state of the art products, technologies, learning and networking opportunities,” said Charity.

Timely Seminar Topic

A highlight of the 2017 Expo will be the free educational Seminar Program offered on 7 and 8 April. One of the topics covered will be What’s Trending and New Technology Insights. Presented by Bangkok-based CAR-O-LINER Managing Director Per Madsen, this session is designed to help visitors decide which vehicles to focus on and whether or not a workshop re-fit is needed.

With a brief review of the past and an overview of the key influencers for the future, attendees will be able to better decide how they want their business to operate. The key is to identify which choices will enable the most profitable structure within each business model. Madsen will cover issues from processes and electronic measuring to the impact of OEM Certification Programs, plus the important impact of the endless introduction of exotic materials and the challenges and opportunities they present.

Drawing on his vast experience from extensive travel across Asia and Oceania, Madsen will share the secrets he has learned by working with innovative repairers across the region. He will also discuss training on OEM certification programs, development audits and service provider issues.

Entry to the Expo Seminar Program is free and bookings are essential. Visit www.collisionrepair.com.au/visiting/seminar to select and book the sessions desired.

Automechanika Kuala Lumpur

Malaysia’s leading regional trade fair for the automotive industry targeting trade visitors from ASEAN

The 10th edition of Automechanika Kuala Lumpur has evolved from modest beginnings. Keeping pace with the growing specific needs in the ASEAN regions, the upcoming show will reshape its direction and move towards a brand new edition that will not only highlight the supply chain within the Repair & Maintenance sector, but also showcase the latest trends in smart technology.

The Repair & Maintenance sector will be taking the front seat at the show, comprised of a range of items, including collision repair, coating, car wash, tools and equipment, etc. The comprehensive coverage is designed to attract body shops, express auto service centres, workshops, mechanics and technicians from ASEAN countries to participate in the show. To enrich participants’ experience, the show not only showcases a range of Repair & Maintenance products and services, but also provides a series of collision repair training workshops with theories and practical applications such as spray booth and welding. Participants will learn the most updated information about the latest trends in Repair & Maintenance, network and acquire business opportunities while attending the show.

Automotive Future Is In Connected Mobility And Smart Technology

Connected mobility is one of the latest buzzwords in the automotive industry. Vehicles with smart technology are able to communicate with each other and the surrounding transportation infrastructure to enhance safety, convenience and efficient flow of traffic.

With growing disposable incomes, Malaysians are more eager to try out the latest technology. As a result, more market opportunities will continue to evolve in this field. According to a 2015 Malaysian import figure from MATRADE1, electrical and electronic products contribute to the largest sector (30 per cent) of the overall total imports in Malaysia. GPS and audio systems are among these electronic items imported from other countries. This is why the coming edition of Automechanika Kuala Lumpur must stay at the forefront of the ASEAN automotive industry to capitalise on this potential while leading the markets to further expansion. 

According to Ms Fiona Chiew, Deputy General Manager, Messe Frankfurt (Shanghai) Co Ltd, “ASEAN has an enormous need for repair, maintenance, connected mobility and smart technology. There is a missing dominant show in ASEAN to meet those needs. Automechanika Kuala Lumpur is an excellent resource to fill the market gaps.”

EMMA – A Car Audio And Tuning Competition With International Standards

Automechanika Kuala Lumpur will further cooperate with one of the supporters, AAA (Auto Audio, Accessories and Air-Condition Trader Association of Malaysia) in this edition to bring an international-standard audio competition to the show. AAA has a network of 900 members throughout Malaysia covering electronic manufacturers, tuning shops, retailers and service suppliers. Sony and Alpine are among those active members. The EMMA (European Mobile Media Association) Car Audio Competition, will be promoting smart technology within the automotive audio realm.

This competition attracts many participants from ASEAN countries including Indonesia, Thailand and Singapore. It offers a unique opportunity for both exhibitors and visitors at the show, according to Ms Cherrie Lim, President of AAA. “Show exhibitors will be able to connect with countless smart technology retailers and meet the modern automotive market needs with the approximate 1,000 expected ASEAN visitors attracted from this international car audio competition, inclusive of participants from different countries.”

Automechanika Kuala Lumpur will be held 23 – 25 March 2017 at the Kuala Lumpur Convention Centre, Kuala Lumpur, Malaysia. The show is expected to welcome 300 worldwide exhibitors and 8,000 global buyers to the 9,710 sqm exhibition space spanning five halls.

AutoPro Indonesia 2017

Automotive modification professionals will certainly be familiar with the SEMA Show which takes place in Las Vegas USA. The annual SPECIALITY EQUIPMENT MARKET ASSOCIATION (SEMA) Show is the most anticipated event in the aftermarket industry in the United States (US), and is at the centre of the world’s components and modification sector.

Indonesia with its progressive automotive growth, has also shown great potential in its auto aftermarket and tuning industry. Similar to the SEMA Show in the United States, Autopro Indonesia also aims to become one of the most awaited auto aftermarket and tuning event in South East Asia.

Tarsus Plc and Nine Events have joint their forces to organize the upcoming Autopro Indonesia on 23-25 February 2017 in Hall A-B, Jakarta Convention Centre (JCC), Indonesia. The 3-day trade exhibition in the auto aftermarket, modification and tuning sector will bring together all the major players of this industry, to collaborate and provide insight about the most up to date and innovative technologies and products. Autopro Indonesia will be supported by more than 100 brands from Indonesia, UK, Hungary, Australia, China, and Taiwan who will showcase their most innovative products/services.

“In addition, Autopro also has a list of 6,000+ potential buyers from Indonesia and around the world. Autopro is expected to help grow the Indonesian auto aftermarket industry and modification sector to a higher level, if the American market has SEMA, then the ASEAN and Australian market will have Autopro Indonesia” said Lia Indriasari (President Director of Nine Events, organizer of Autopro Indonesia).

AutoPro attracts the Leading Brands

Various brands from the world’s leading auto aftermarket sectors, ranging from tires, films, audio system, lights, upholstery, anti-rust, lubricants and more, have confirmed their participation at Autopro Indonesia 2017. Leading brands such as 3M, GT Radial, Pioneer, V-Kool, Venom, Cronos Leatherette, Achilles, Accelera, Llumar, Toyo Tyres, Autovision, Protera, Evalube, STP, Turtle Wax, Wincos, Proxima, Alcantara, Hunter, Corghi, Ziebart and many more, will present their latest technologies and most innovative technologies.

“By supporting and participating in this event, we believe we will meet with the right buyer not only within Indonesia, but also from Southeast Asia and Australia. We believe Autopro will thrive in the future,” said Ronny Alexander of Venom.

Autopro Indonesia 2017 will collaborate with the National Modificator & Aftermarket Association (NMAA), to help raise awareness of the Indonesian aftermarket/modification industry, so that it will be recognized by the International market. Currently the Indonesian auto aftermarket industry is growing, and both aftermarket and modification sectors will continue to rapidly raise its profile and AutoPro will provide the perfect platform.

“The Indonesian auto aftermarket and modification sectors have tremendous potential through Autopro. All the pillars will be working together on this event, from the sole agents, modifiers and aftermarket brands who will stand hand in hand and deliver something new for Indonesia’s automotive industry,” said Andre Mulyadi, Founder of NMAA Indonesia.

Autopro Indonesia is the Right Event to Boost Your Business!

Autopro is the correct platform for expanding business networks in the international aftermarket sector. By targeting ASEAN and Australian markets, this event will help drive the industry professional’s business growth.

Michael Hodge, the International Project Manager of Tarsus Group Plc, ensures that Autopro Indonesia will have all the elements to improve the business of auto aftermarket industry professionals, “Autopro Indonesia 2017 is an event not to be missed! After extensive research we realised the need for an event like AutoPro to help cater for aftermarket professionals looking to grow their network into other regions of SE Asia and Australia. No other event in the ASEAN attracts the kind of innovation and leading brands like AutoPro has, and we truly believe we are on to something big and special. From top brands, thought leaders and pure innovation, AutoPro will bring something new to this growing market.”

In this event, the media will also get the chance to meet directly with key players in the aftermarket parts industry and national and international modification specialists. For more information on Autopro Indonesia, please visit www.autoproexpo.com.