ANCAP Appoints Former Insurance Chief, Andy Cornish To Its Board Of Directors

The strength of the ANCAP Board has grown with the appointment of Independent Director, Andy Cornish.

“Andy’s appointment builds on the existing strengths of the ANCAP Board, bringing to the table a strong commercial perspective which will enhance the relevance and applicability of ANCAP’s work,” said ANCAP Chair, Wendy Machin. Cornish previously held the position of Personal Insurance Chief Executive at IAG from 2014 to 2016 and Direct Insurance Chief from 2009 to 2014. Prior to that he served as Managing Director of NIG Insurance, Direct Line Group and RBS Group, and as Chief Executive of Green Flag Group Limited – the United Kingdom’s third largest motor breakdown organisation.

“With his extensive experience across the insurance and automotive assistance sectors both in Australia and abroad, Andy is well positioned to assist with the governance and oversight of our organisation,” Machin said. “I am certain Andy will play an important role in leading Australasia’s independent vehicle safety authority into its next phase.”

Cornish began his term as Independent Director this September, attending an ANCAP crash test in Sydney.

“I am excited to join the ANCAP Board at such an important time for the organisation, and the test witnessed today highlights the vital role ANCAP plays in effecting change in vehicle safety through industry encouragement and consumer advocacy,” Cornish said.

Australasian Road Safety Veteran Appointed Chairman Of Global NCAP

Long-time road safety advocate and former ANCAP Chairman, Lauchlan McIntosh AM, has been elected as Chairman of the Global New Car Assessment Programme (Global NCAP) replacing retiring Chairman, Max Mosley. Current ANCAP Chair, Wendy Machin congratulated McIntosh on his appointment, “Lauchlan has been a dedicated advocate for road safety for decades – both in Australia and beyond,” she said.

“As a member of the Global NCAP Board of Trustees since its formation, he has been pivotal in encouraging collaboration amongst NCAPs around the world, and his appointment to Chairman will no doubt accelerate this for the betterment of consumers in all regions. We would encourage Lauchlan to use his time as Global NCAP Chairman to take the lead in assisting NCAPs to share their knowledge and experience,” Machin said.

“We all share a common goal to reduce the road toll through safer vehicles, whether that be through consumer information, industry encouragement or regulatory assistance, and we can accelerate road safety outcomes through increased collaboration,” Machin said. “I would like to thank Max Mosley for the guidance he has provided to Global NCAP during his time as Chairman. Important vehicle safety initiatives undertaken under his leadership have highlighted the need for non-regulatory pressure to effect faster change, particularly in emerging mobility markets.”

“It is pleasing to see vehicle safety is now at the forefront of minds in these regions,” Machin said.

Lauchlan McIntosh was the Inaugural Chairman of ANCAP, involved in the program from 1994 to 2016.

Thierry Vanlancker Appointed To The Board At AkzoNobel

At an extraordinary general meeting, shareholders of Akzo Nobel appointed new CEO Thierry Vanlancker as a member of the Board of Management.

Vanlancker was already appointed as Chief Executive Officer (CEO) by the Supervisory Board in July. He succeeded Ton Büchner who left AkzoNobel at the same time.

Antony Burgmans, Chairman of the Supervisory Board, commented: “Thierry is an outstanding executive who is well placed to take AkzoNobel forward. This includes the creation of two focused businesses, delivering sustainable growth and profitability.”

Before taking up the role of CEO, Thierry was head of Specialty Chemicals at AkzoNobel, having joined the company in 2016. Prior to joining AkzoNobel he was President Fluoroproducts for Chemours, the spin-off company of DuPont’s chemical businesses formed in 2015.

Get Your Ezi Methods From Car Craft

Ezi Methods parent company, Auto Industry Consulting Ltd (AIC) has signed an agreement with the Car Craft Group to exclusively distribute Ezi Methods to the auto body repair industry in Australia and New Zealand.

Ezi-Methods provides OEM based smash repair methods and information via a user friendly and cost effective on-line solution.

Based on a “three clicks to method” operation, the Ezi-Methods system ensures that vital technical information required to undertake safe and cost-effective repairs is readily available to Estimators, Assessors, and Technicians. Ezi-Methods is also available via mobile applications to eradicate additional print costs and downtime. Ezi-Methods is also supported by an additional methods request service, a 24-hour service providing additional data where required.

Car Craft Group General Manager, Peter McMahon, said: “The opportunity to distribute the Ezi Methods system to the industry is an exciting move for the group. The relationship is an excellent fit with the groups philosophy on repair quality and correct method. The Ezi Methods program also has the added benefit of assisting repairers meet the AMBRA National Shop Grading requirements and complying with the MVIRI Code of Conduct.”

McMahon went on to say: “The need to confirm the method before you write a quote is a no-brainer for me. Access to a quality repair information platform is critical to the efficiency of a repairs and key to key times”.

AIC Commercial Director Ben Cardy said: “Teaming up with a major industry player like Car Craft will further enhance Ezi-Methods in Australia and New Zealand, this is a great opportunity for all repairers in the Australian market to get the benefits of accessing methods of repair which, in today’s environment, is vital in ensuring the vehicles are returned to pre-accident condition”.

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IAG Retreats From Asia; To Focus On ANZ

insurance company IAG has called time on plans to expand in Asia, with unfavourable market conditions there seeing the group return its focus to its core markets of Australia and New Zealand.

IAG spent 18 months looking for ways to establish itself and expand in Southeast Asian countries including Thailand, Malaysia and India, but such opportunities did not present themselves according to CEO Peter Harmer.

IAG had originally predicted that in the space of one year, from 2015 to 2016, 10 percent of total revenue would come to be derived from operations in Asia. However, this proved to be optimistic, with revenue from Asia only making up four percent of total income in 2016 and three percent this year.

Earnings this financial year fell from $26 million to $10 million, with the company blaming increasing competition and more stringent regulatory rules for the drop.

Harmer said that the company isn’t likely to make any further investment into Asia in the short term, with the company looking at its main markets of Australia and New Zealand for further growth.

WorldSkills Abu Dhabi 2017 Hailed An Absolute Success

The world’s best skills competitors have been honoured with medals at the Closing Ceremony of WorldSkills Abu Dhabi 2017. They traveled from across the world to compete at the 44th edition of the world championship of vocational skills. BodyShop News Publisher, Michel Malik, was there.

China led the medal table with 15 gold medals, seven silvers and eight bronzes. Korea came second on medal points with eight golds, eight silvers and eight bronzes. Switzerland was third on points, winning 11 golds, six silvers, and three bronzes. The hosts, the United Arab Emirates, won three Medallions for Excellence.

About 1300 young people from 59 WorldSkills member countries and regions showcased their talent across 51 skills competitions. Held between 15-18 October, this was the first time that the WorldSkills Competition was conducted in the Middle East and North Africa region.

At the closing ceremony at the du Arena in Abu Dhabi, 10,000 international visitors along with an online global audience watched competitors discover who had won gold, silver and bronze WorldSkills medals.

Below are the winners in the autobody and refinish divisions.

AUTOBODY REPAIR (sponsored by Glasurit, SATA and 3M)

Gold Silver Bronze
Shanwei Yang Heiko Zumbrunn Andrew Gault
China Switzerland United Kingdom




CAR PAINTING (sponsored by Car-O-Liner and 3M)

Gold Silver Bronze Bronze Bronze
Yingcheng Jiang Daryl Head Maurus von Holzen Jonas Heinze Enzo Barragato
China UK Switzerland Germany France

WorldSkills Abu Dhabi 2017 was the largest WorldSkills Competition to date, attracting more than 125,000 visitors.

The Closing Ceremony of WorldSkills Abu Dhabi 2017 ended with the handover of the WorldSkills flag to the next hosts, WorldSkills Kazan 2019. The 45th WorldSkills competition will be held in Russia from 29 August – 3 September 2019 in Kazan, Russia.

Read the full story in the next issue of BodyShop News.

Autobody Repair 2017 Winners

Car Painting 2017 Winners

Some pictures courtesy of WorldSkills 2017

New Report Says Australia’s Automotive Industry Is Here To Stay

The first comprehensive analysis in three years of the nation’s automotive industry has been launched by Senator Nick Xenophon at Parliament House, Canberra.

Directions in Australia’s Automotive Industry: An Industry Report 2017 was produced by the Victorian Automobile Chamber of Commerce (VACC), in partnership with the Motor Trades Association of Australia and its state MTA member organisations. The report reveals that car dealers operate on 2.6 per cent profit margins, the automotive industry employs 379,365 people and electric vehicles make up 0.01 per cent of the nation’s fleet.

At a time of unprecedented industry change, the report also uncovers the automotive industry’s economic contribution to the nation, business operating conditions, and provides detailed analysis of skills shortages and training requirements, along with insights into the direction automotive is headed.

VACC Executive Director, Geoff Gwilym, said a key finding in the report is that Australia’s automotive industry is here to stay. 

“Passenger vehicle manufacturing will cease in October this year, but that is, and always has been, a small component of the entire automotive industry, which is still very robust with 69,365 businesses operating across the country,” said Gwilym.

Key findings:

   * The automotive industry contributes $37.1 billion to the Australian economy (2.2 per cent of GDP).
   * Automotive repair and maintenance businesses account for 54.0 per cent of the automotive industry; the next largest sector is motor vehicle retailing at 8.3 per cent.
   * Automotive vehicle and parts manufacturing accounts for 4.4 per cent of the industry.
   * 96.5 per cent of automotive businesses are small and family run enterprises.
   * 41.9 per cent of auto businesses are run by sole proprietors; 54.6 per cent employ 1-19 employees.
   * The average age of Australia’s vehicle fleet is 10.1 years.
   * 800,000 registered vehicles (excluding motorcycles) were scrapped between 2015 and 2016.
   * Profit margins for repair/maintenance businesses in 2015/16 were 12.2 per cent; fuel retailing was 2.4 per cent.
   * There are 69 vehicle marques operating in Australia, amongst the most in the world.

Capital S.M.A.R.T Launches Collision Repair Apprentice Programme

Recognising the need to train apprentices to ensure the Industry has skilled tradespeople in the future, Capital S.M.A.R.T launched its first dedicated apprentice training Site on Monday. S.M.A.R.T has created an accelerated programme in partnership with PPG and the Kangan Automotive Centre of Excellence which will enable its apprentices to develop their skills quickly by supporting theory with constant supervised practice.

“Gone are the days where apprentices spend a lot of their day sweeping up and washing cars. This programme is all about developing skills and knowledge by having our apprentices on the tools every day,” said Jim Vais, Group Operations Director. “We have dedicated trainers on site, following a structured training programme which sets out the content to be covered each day. Apprentice progress is assessed regularly throughout the programme and the trainers are able to fast track the training for those who learn quickly and slow down the pace for those that need more time.”

The apprentices work on practice panels and a practice car initially. Once assessed as competent then are given live jobs to work on under the supervision and care of their trainer. The new program is being piloted in the Australia state of Victoria initially, with plans to set up further dedicated training sites across Australia and New Zealand in the next two years.

Fix Auto Welshpool Joins Fix Auto Australia Network

Terry Feehan, Head of Business for Fix Auto Australia is pleased to announce the addition of Fix Auto Welshpool, owned and operated by Mark Zeyad Damer to the Fix Auto network, effective July 27th 2017.

Having begun his career as an apprentice panel beater in 1993, Mark is today an experienced collision repair professional with over 23 years of experience in the business. In 2003, after ten years of learning and refining his craft, and inspired by his father, Mark opened his own collision repair centre, Swan Smash Repairs. Over time, the business grew and prospered, and in 2007, the shop was moved to a larger location, to which an adjacent unit was added in 2011 to create capacity for increased business.

Having owned and operated his own collision repair facility for 14 years, Mark has witnessed many changes within the industry. He made the decision to join the Fix Auto network realising that consolidation is imminent and that the future would prove challenging for independent collision repairers who did not embrace change. Mark says he was impressed with Fix Auto’s global reach and entrepreneurial business model, which allows him the freedom to continue operating at a local level.

“The Fix Auto network is made of successful family-owned businesses like mine, which grow thanks to their owner’s passion for the industry. Plus, Fix Auto offers value through their supply chain, as well as world-class marketing support and access to industry-leading operational tools and procedures. Through Fix Auto, we benefit from a recognized brand, strong industry relations, and a collective commitment to excellence. These benefits coupled with corporate support and a comprehensive suite of reporting tools allows me to proactively monitor processes and increase productivity,” said Mark.

Mark added that his core values, especially his focus on customer service, are aligned with Fix Auto’s priorities. “Customer service and quality of repairs have always been our primary focus. The dedication to our customers and superior service that you have come to expect over the past 14 years will remain unchanged. In fact, Fix Auto is made up of forward-thinking shops that are dedicated to continuous improvement, just as we are. After an accident, customers can be upset, so we do our best to minimise the impact and build trust by explaining the repair process. We first provide them with a calm and clean office environment. We then make an effort to explain the step-by-step process, from sending a quote, to the authorisation and repairs. Customers are made aware of the repair process and feel that they are in good hands, which reduces their worries and makes for an improved experience,” added Mark.

Fix Auto Australia Head of Business Terry Feehan concludes: “As Fix Auto grows in Australia, we are looking for partners who share our values and our vision of the future, and we know Mark and his team are a great fit for our growing business. I want to congratulate Fix Auto Welshpool on the start of this new chapter and welcome them to the Fix Auto family.”

For more information on Fix Auto Australia, please visit

Akzo Nobel CEO Ton Buechner Resigns

Akzo Nobel CEO Ton Büchner, who only in May fought off a €27 billion takeover of the company, has suddenly resigned with immediate effect for health reasons. The Amsterdam-based group named Thierry Vanlancker its new CEO. Vanlancker recently led the company’s speciality chemicals division.

Vanlacker joined DuPont in 1988 and held a number of senior positions in Europe and the US. He joined Akzo Nobel in 2016. Ton Büchner, who joined Akzo in 2012, is credited for turning the group into a leaner and more profitable proposition over the course of five years. However, he came under serious pressure when US rival PPG Industries attempted a takeover of the company – first amicably and then almost in hostile fashion.

At the start of June, Büchner finally deflected the takeover attempt by PPG Industries, following a long three-month struggle that involved activist investor Elliott Advisors pushing at least for dialogue over the takeover. As part of the defence against PPG, Büchner promised to divest Akzo Nobel’s speciality chemicals unit, leaving the main business focused on paints and coatings. He also raised the company’s financial targets.

Akzo Nobel said Büchner was “responsible for significantly improving the performance of the company, increasing profitability and cash flow to record levels” during his time as CEO.