Elite Body Shop Solutions Webinar On Scheduling Coming Soon

Elite Body Shop Solutions has announced the next instalment for its free Elite Webinar Series, “Simple, Effective Scheduling”, will feature Dave Luehr, Founder of Elite Body Shop Solutions, and Ron Kuehn, President of Collision Business Solutions, on Thursday, 25th October, at 1pm CST (6pm UTC).

Dave Luehr and Ron Kuehn say that they have learned most savvy shop owners understand that that they can no longer attempt to bring a majority of their week’s repair jobs in on Monday and then hope to get them all delivered by Friday, and scheduling based on estimated work hours doesn’t always work out either.

“Many collision repairers are either fed‐up with complicated and ineffective solutions or discovering that their scheduling ‘system’ isn’t really a system at all – they are essentially still ‘winging it’ when it comes to scheduling repair jobs into their shops,” Luehr said. “Modern, successful shops need to let go of old thinking in order to regain control of their business.”

Luehr and Kuehn says that they will guide the webinar attendees through the process of designing their own simple, effective scheduling system based on sound principles of managing work‐in‐process while ensuring maximum profitability.

By executing the information learned in this webinar, collision repairers can expect to increase profitability, eliminate unnecessary expenses caused by excess inventory, “massively” improve the customer experience, improve shop morale, “reduce the chaos, and get back control of your collision repair business”.

Every month, Elite highlights a topic to keep collision repairers and those that serve them abreast of the latest information required to be successful in today’s challenging business environment. This month, Elite says that attendees will discover new ways to become more successful and expand their horizons.

To register, visit events.genndi.com/channel/EliteWebinarOct2018. Those who are unable to attend the live event can watch the recorded webinar by joining the Elite Body Shop Academy at www.elitebodyshopsolutions.com/academy.

New Global Refinish Report Highlights Changes And Major Players

A new report on the global automotive refinish coatings market has found that the sector is highly consolidated, with five companies holding 65 per cent market share in recent years.

Transparency Market Research found that two major companies, Axalta Coatings Systems and PPG Industries alone hold 40 per cent share in the global market.

The report also finds that with stringent rules and regulation pertaining to VOC emissions, particularly in Europe and North America, the consumption of solvent-based coatings has seen a massive reduction.

The global automotive refinish coatings market is currently segregated into clear coat, primer, base coat, filler, activator, and others. Of these, base coat holds the top position in the market and is also expected to hold a 31 per cent share of the global market by the end of the assessed period. On the other hand, the activators segment is predicted to display high growth during the same period, ensuing in a minimal rise in its share by 2024 with North America anticipated to hold the dominating position in the market.

TMR analysts say the ongoing trend has forced many manufacturers to concentrate more on development of effective waterborne varieties of automotive refinish coatings, a trend that is likely to have a significant impact on the market’s dynamics in future. It is expected that the global automotive refinish coatings market is likely to display a 5.7 per cent compound annual growth rate (CAGR) during the forecast period 2016-2024. The market, which was valued at US$6.6 billion in 2015, is likely to touch US$10.8 billion by the end of the assessed period.

According to the researchers, developing countries across the world are likely to witness a surge in their automotive market over the years. Countries such as China, South Africa, India, and Brazil are expected to remain at the forefront of this surge, due to rising populations and increases in disposable income. The rise in these developing countries is likely to, in turn, act as catalysts in the growth of the automotive refinish coatings market.

Another finding of the report is the numerous strict rules and regulations regarding emissions and how these have been levied for declining usage of certain elements and chemicals in automotive refinish coatings. This has seen the sales of solvent-based products dwindle, including higher levels of organic compounds in comparison to water-based products. Several efforts made by government and environment sustenance bodies are likely to increase knowledge amongst consumers, and this has seen a steep decline of sales in solvent-based coatings in recent years.

Thatcham’s Online Programme Helps Bridge The Knowledge Gap

Thatcham Research has announced the launch of a new online technical awareness programme to be known as “ecademy”. Businesses working in the automotive repair sector can use ecademy to keep employees up-to-date with developments that may have a significant impact on repair processes.

“The pace of change within our industry makes it challenging for repairers on two levels,” explains Dean Lander, Head of Repair Sector Services. “Firstly, when we surveyed customers recently, specific concerns were raised about the impact of ADAS, hybrid and electric vehicles, and new materials such as carbon fibre on future training needs. Secondly, customers cited the biggest barrier for training was not being able to afford time out of the business. Ecademy is a product to help our overcome these barriers.

“In other industries, learning management systems have long-since proved an effective method for delivering training,” continues Lander. “Of course, where in-depth subject knowledge or accreditations are an essential part of a role, nothing beats the face-to-face practical training courses we offer at our Automotive Academy. But reaching a level of technical awareness in a wide range of subjects is achievable through good quality online content – a sentiment that 87 per cent of those who took part in our survey agreed with.”

Less than a quarter (22 per cent) of the companies surveyed by Thatcham Research said that they were confident that all areas of their business understand the technical issues faced by repairers.

Features within the ecademy portal include:

  • CPD-approved interactive modules in subjects such as ADAS and calibration, hybrid and electric vehicles and vehicle design and materials
  • Progress tracking via learner and manager dashboards
  • Access to additional Thatcham resources such as new vehicle releases and technical bulletins
  • Communication with other learners via an online forum.

VACC Celebrates 100 Years Of Service To The Victorian Automotive Industry

Leading Victorian industry association, the Victorian Automobile Chamber of Commerce (VACC) turns 100 today.

To mark the start of a three-day celebration, a bronze memorial plaque will be installed on VACC’s founding home, Cahill Chambers, formally known as the Bendigo Chamber of Commerce at View Point.

Additionally, the VACC Executive Board will sit for a special board meeting at Bendigo Town Hall, welcomed by the City of Greater Bendigo Mayor, Margaret O’Rourke.

VACC Chief Executive Officer, Geoff Gwilym said all VACC’s centenary celebrations will take place in Bendigo.

“We were determined to do so in acknowledgement of where we come from, and to say thank you to the people of Bendigo. Regional Victoria is very important to VACC, with half of our members residing there. Regional members have also been incredibly loyal over the years.”

Long-standing VACC members include Wilson Bolton of Horsham, which has just renewed its membership for the 100th time, Edneys of Leongatha which joined in 1920, and Donalda Motor Service in Maffra, which joined in 1925. Wangaratta Toyota has been a VACC member since 1927 and Bendigo business, Innes Motors joined VACC in 1927.

Formed on 20 September 1918 in Bendigo by three local motor dealers, brothers Henry and Percy Rickards, and Montague Simes, VACC was created to protect the local automotive industry from being overwhelmed by larger, overseas competitors.

One-hundred years later, VACC is one of Australia’s largest and most influential employer associations, with more than 5000 business-owner members.

While celebrating it’s past, VACC is also looking to the future. The association recently sold its St Kilda Road home of 60 years, VACC House, and has purchased land in North Melbourne where a new head office will be built.

“VACC’s new headquarters will be modern, fit for purpose and a statement of the chamber’s future focus,” said Gwilym.

BASF Opens Modular Lab For Automotive OEM Coatings At Its Münster Site

BASF’s Coatings division has opened a new laboratory for automotive OEM coatings at its Münster site in Germany. The modular “Lean Lab” concept aims to ensure optimised, digitalised and transparent processes and efficient use of resources in the laboratory area throughout Europe.

BASF says its lab employees’ discrete working processes and the use of standardised and automated processes allow the company to meet future market requirements quickly and flexibly. In line with this, the workforce in Münster is supported by a lab dosing machine that was specially developed for BASF and is the only one of its kind in the coatings industry, according to the company.

“BASF cooperates very closely with all major automotive manufacturers worldwide to develop advanced coatings technologies,” said Dirk Bremm, President of BASF’s Coatings division.

“Through the digitalisation of processes, optimised use of resources, and automation, we can respond even more efficiently and address our customers’ needs.”

Since 2014, BASF says it has invested €24 million to completely overhaul an existing laboratory building for this purpose, which included adding an extra story. The building now features four bright and airy laboratory levels with spacious offices and state-of-the-art lab workplaces that are all digitally linked. Discrete work processes are intelligently designed to foster customer-specific product developments, manufacture paint samples and perform application tests.

An optimised logistics concept also ensures that all materials for daily work – and for this work only – are available, which positively impacts resource efficiency. A lab dosing machine that is unique in the coatings industry and was specifically built for the lab in Münster, facilitates work and assures quality. At 12 metres long and weighing eight tonnes, it can manufacture standard formulas from over 300 liquid raw materials.

“It is said that digitalisation affects everyone,” said Karl-Josef Laumann, Minister of Labour, Health and Social Affairs of the State of North Rhine-Westphalia, Germany. “BASF’s Lean Lab clearly demonstrates how certain occupations, such as that of a laboratory technician for coatings, are being redefined.

“It is still about researching the features and appearance of colours and paints, but it takes place in a high-tech environment today. Young people who take this job need knowledge in chemistry, technology and IT alike. This proves to me that vocational training is modern. It is attractive. It is the starting point of a career.”

All job orders and the associated experiments within the lab are digitally stored and documented, which promotes transparency, reproducibility and knowledge transfer among the individual sites.

“The Lean Lab in Münster is our pilot project,” said Wolfgang Reckordt, Product Development Europe Automotive OEM Coatings at the BASF Coatings division. “Since late 2017, we have been gathering experience that we can use for introducing the Lean Lab at other sites in Europe – in Würzburg, Germany; Guadalajara, Spain; and Clermont, France.

“Lean Lab is our new European standard and will open up many possibilities for us to intensify product development and respond flexibly to new challenges.”

(From left) Minister Karl-Josef Laumann; Wendela-Beate Vilhjalmsson, Münster City Mayor; Susanne Richert, Lean Lab Project Manager; and Dirk Bremm.

PPG To Build New Paint And Coatings R&D Centre In Tianjin, China

PPG has announced the acquisition of land in Tianjin, China where it plans to build a new, state-of-the-art paint and coatings research and development (R&D) centre.

Plans for the facility, which will be located in the Tianjin Economical and Technological Development Area (TEDA) and is scheduled to be completed in 2021, are currently being finalised.

The company says the new facility will be part of its efforts to continue strengthening its R&D footprint to better serve customers in China, across the Asia-Pacific region and globally. It will service all of PPG’s strategic business units.

“PPG continues to enhance its research and development capabilities to ensure consistent, ongoing innovation and service to customers,” said David Bem, PPG Vice President Science and Technology, and Chief Technology Officer. “The new Tianjin R&D centre will best position the company to leverage scale, promote collaboration and continue enhancing our capabilities.”

AMA / Gemini Joins Tradiebot And Swinburne University In Repair Technology Collaboration

Australia’s AMA / Gemini Group has thrown its weight behind Industry 4.0 innovator Tradiebot Industries’ Repair-Bot project being developed in conjunction with Swinburne University.

With backing from the Australian Government’s Innovative Manufacturing Cooperative Research Centre (IMCRC), the stage one, A$1.2 million collaborative Repair-Bot project is making use of 3D printing technologies and robotics along with novel materials to enable automated rapid repair service for plastic car parts.

Welcoming the new partnership, Tradiebot Industries Founder Mario Dimovski said: “Commitment from leading industry players such as the AMA / Gemini Group is a positive indication we are on track in solving current obstacle in the automotive collision repair industry around the repairs of plastic components.”

“We look forward to building our relationship with the AMA / Gemini Group as we work together towards developing new technologies, skills, materials and complex automated collision repair systems,” Dimovski said.

Dave Calder, Corporate General Manager, AMA / Gemini Group, summarised: “With advances in vehicle technology, parts costs rising and skills availability ever challenging, we are constantly looking at ways to advance the industry, refine our operation and continually deliver on our ability to provide value to our clients and customers.”

“Innovation is core to our business and we are delighted to be collaborating with the leaders in this space, Tradiebot Industries and Swinburne University. The research and development of augmented repair processing, 3D printing, robotics and the advancement in industry 4.0 technologies is a perfect fit and positive outputs of our collaboration will generate immense value to the automotive repair industry.”

Swinburne University of Technology’s Dr Mats Isaksson said: “The Swinburne research team is excited to welcome AMA / Gemini as a collaborator on the Repair-Bot project with Tradiebot Industries. My team and I look forward to the added industry expertise that David Calder and his team will offer.

“This sector is highly concentrated and ferociously competitive, so a solution like the Repair-Bot has the potential to be truly transformational, using Industry 4.0 technologies to reduce material wastage, ease the pain of ever more complex and restrictive design elements, and take on routine tasks in an increasingly tight skilled labour market.”

As well as improving procedures in the automotive repair industry, the collaboration is being seen as a further sign that the A$7 billion Australian industry has started down the path of digital transformation, with technologies that have the potential to lead the world.

IAG To Pay Increased Dividend To Shareholders

Insurance company IAG will pay a final fully-franked dividend of 20 Australian cents per share following the release of its results for the financial year ended 30 June 2018. The company says this brings the full year dividend to 34 cents, representing an increase of three per cent over FY17 and a cash payout ratio of 77.9 per cent.

IAG has also announced a A$592 million capital management initiative to distribute surplus capital to shareholders. The initiative, which is subject to shareholder approval at the AGM, amounts to 25 cents per ordinary share, and is expected to comprise of a capital return of 19.5 cents and a fully franked special dividend of 5.5 cents.

The 19.5 cents per share capital return will be accompanied by a related share consolidation, which is expected to reduce the number of shares on issue by approximately 2.4 per cent.

Car Craft Continues Expansion Strategy

Car Craft has added 11 independent businesses to the group, taking the network’s total number of shops across Australia to 108. The group’s growth is expected to continue after Car Craft directors unanimously agreed at a meeting in July to continue the strategy that has allowed the group to grow by 25 per cent in the last 24 months.

“The expansion in NSW, Victoria [and] the Northern Territory has been very encouraging, and with SA, QLD and WA also adding to the group’s footprint in their well-established markets, the ability to offer all our work providers the same outstanding service across the country is peace of mind,” said Car Craft General Manager Peter McMahon.

“This will not be growth for growth’s sake – we will continue to expand at a steady pace, inviting like-minded business owners to join Australia’s largest independently owned smash repair network and enjoy the benefits of being part of a group they own.”

The latest members to join the Car Craft Group are:

Garry and Dan Maher, L&M Smash Repairs
Nick Verri and John Syphers, NV Panel and Paint
Wesley Chapman, Urunga Smash Repairs
Dan & Megan Leishman, Gold Coast Collision Centre
Robert & Kym Wilson, Wilson Auto Accident Repair Centre
James Sardellis, George Danas and Daniel Edwards, Bell Collision Thomastown
Darren Robertson and Barbara Gilfillan, Dean’s Smash Repairs
Bill Kubeil, Somerville & District Panels
Ray and Sam Campbell, Broome Accident Repair Centre
Guido Merlo, Autocrash Express Repairs
Butch Bennett, Butch Bennett Crash Repairs

Axalta Services Offers Course To Help Body Shops Develop Leadership Skills

Axalta Coating Systems is offering an I-CAR approved leadership course nationally, designed for body shop owners, managers and team leaders to develop the skill set to become successful leaders within a team and business.

Named simply the Leadership Course, participants will walk away with an in-depth understanding of how to differentiate leadership from management, motivate and develop staff, build a positive working culture and create the next generation of leaders that will ultimately translate into happier, more effective staff and a strong business model.

Running a body shop requires leadership at all levels of management. Axalta Services says it understands the importance of this and the impact it can have on a body shop’s business sustainability. This led the team at Axalta to develop a leadership course that focuses on providing the right techniques to lead a team effectively and efficiently. The course targets:

  • Understanding the differences between leadership and management
  • Developing and motivating body shop staff to improve performance, retention and conflict resolution, whilst creating a positive and meaningful culture
  • Identifying the right management style for the business

The programme will show attendees how to effectively communicate, build and sustain better teams, create a positive culture in the business and keep staff engaged for the long term. Axalta says strategies designed to keep and develop staff have never been more critical as the pool of people from which to draw upon is dwindling at an alarming rate.

The I-CAR certified leadership course is taught using a highly interactive guided learning model to keep attendees engaged in the learning process. Numerous concepts will be available, including:

  • Identifying the task or functions critical to becoming a successful leader
  • Increasing retention and reducing absenteeism
  • Providing opportunities to network with other business leaders
  • Providing techniques to establish and improve employee engagement

Axalta’s Training Alliance with I-CAR means that upon the completion of the leadership course, an attendee will be awarded credit hours that can be applied towards the I-CAR Gold Class Professionals and Platinum Individual designations, or be used to meet role‑relevant annual training requirements. The training dates in 2018 are:

  • South Australia – 22 August
  • Queensland – 29 August
  • New South Wales – 25 September
  • Western Australia – 10 October
  • Victoria – 5 December

Full details on Axalta Services and the latest courses available can be found at www.axalta.com.au/AxaltaServices.