I-CAR Australia has awarded Gold Class Collision status to Brisbane Collision Centre in Rocklea, Queensland. The accreditation was attained by a team of nine technicians who used I-CAR’s virtual classroom and online course offerings as their main source of training.
“We are very pleased to have achieved Gold Class as a team at Brisbane Collision Centre and are extremely grateful for all the help we have received from I-CAR, Car-O-Liner, Axalta, and their distributor Queensland Paint Supplies,” said Michael and Juliette Woodcroft, owners of Brisbane Collision Centre. “They have always stood behind us and provided support since establishing our business. This journey to reach Gold Class has been no different – their help made the Road to Gold journey an easy and transitional one.”
According to the Woodcrofts, the training delivery options I-CAR offered reduced work day disruption.
“Although some staff preferred to train during work hours, it was great to have the flexibility to do it after hours, which suited management better. We are very proud of all our staff who have helped us achieve Gold Class, especially for learning with us despite some online training being a bit daunting for them at first. It definitely gave us confidence for more virtual training going forward, allowing us to keep up and adapt to the new technologies and processes that are always being introduced in this industry.
“We plan to use our newly found Gold Class status, with its annual renewal training requirements, to further our business training and stay abreast with industry changes and advances. It will strengthen our high standard of quality repairs, and how we provide customer service. These are values that, as a family-owned business, we have held from the very beginning, and will continue striving to keep to.”