Axalta Offers Live Virtual Training To Global Refinish Customers

Axalta has announced the expansion of its live virtual learning courses for refinish customers globally while they follow shelter-in-place orders during the COVID-19 pandemic. Each class provides live, interactive instruction from Axalta’s training team via webcast.

“We value our customers and are pleased to offer paint and body shop technicians the opportunity to keep their skills sharp while practicing social distancing no matter where they are around the world,” said Troy Weaver, Vice President of Axalta, Global Refinish. “Live virtual training courses are streamed directly to customers and designed to offer technicians insight into new techniques that they can use every day at their collision centres or body shops.

“With many customers eager to continue learning while sheltering in place, we have modified the format of our live virtual trainings and expanded our course offerings to accommodate as many customers as possible. Since mid-March, we have allowed unlimited participation for each course and have seen a 38 per cent increase in attendance by Axalta customers. It’s another way that Axalta can help keep our employees, customers and communities safe and productive during this unprecedented time.”

Interactive virtual training courses are available for Axalta customers in each of the regions Axalta serves, including the US, EMEA (Europe, Middle East and Africa) and Asia Pacific. The courses are available in different languages with customised content to meet the needs of customers. Classes offered include:

  • Surface Prep/Undercoats
  • Basecoat and Blending
  • Clear Coat Application
  • Plastic Refinishing

Additional courses are being added to meet growing customer demand.

Axalta says its China Refinish team has modified and refreshed its training materials and is offering virtual training sessions to OEM aftersales, body shops and distributors. Customers can participate in social digital versions of tools and courses about colour formulas, body shop management, and painting skills. Virtual courses have been attended by over 1000 China refinish technicians since it was launched in March.

Axalta’s EMEA region is offering free online training for three months to customers in Belgium, Denmark, Finland, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and Turkey. In APAC, customers in Australia and the Philippines can also participate in free online training classes tailored to their country needs, with other countries expected to join. Finally, the company also offers a range of updated online training videos for professional painters with tips on repairing the latest car colours and specific repair techniques.