The Axalta Services team, along with internationally recognised speaker Mike Anderson, demonstrated to body shops how to meet industry challenges head on through the National Business Council symposium held at the Pullman & Mercure Albert Park, Melbourne, from 11-13 August 2019.
“The National Business Council is all about helping body shops to future-proof their business,” said Robin Taylor, Axalta’s Services Manager. “At Axalta, we are very pleased to host this year’s symposium to provide valuable insights into some of the tools and techniques that are critical in aiding business success. It is also wonderful to have Mike Anderson attend this year’s symposium to present to the attendees.”
Mike is an Accredited Automotive Manager (AAM) and has served on numerous industry advisory committees. He brought his knowledge and experience from the US market, where he works closely with repairers, OEMs and insurance companies.
Axalta says a key focus of the symposium was the advanced driver assistance systems (ADAS) and the impact they can have on the repair process. From understanding initialisation and calibration, through to repair precautions, Axalta believes this topic is crucial for body shops to understand as vehicle technology continues to evolve. Some of the other topics covered included how estimating is evolving thanks to artificial intelligence (AI), positioning a business in the industry, the impact of a business manager on the business and the importance of pre and post scanning.
Axalta says the National Business Council is an opportunity for people in the industry to come together and share their experiences, with the company holding the symposium every few years.