Auto Industry Insurance has appointed 30-year insurance industry veteran Daniel Johnson as its Chief Executive Officer (CEO).
Johnson said he has spent many years on the underwriting and broking sides of the insurance business and has seen some of the challenges faced by its stakeholders.
“Over the last decade or more we’ve seen moves to disempower repairers and reduce their contribution to the repair cycle to a parts and costs mentality”, he said.
Johnson believes the Auto Industry Co-op will be a “game changer” for the industry as all parties will be able to work together to support each other and the broader industry, particularly in relation to training and development, as well as planned research and development into repair techniques, materials and processes.
“By working with the Auto Industry Co-op both here and in New Zealand, we hope to assist in the rebuilding of the goodwill of our repairers and dealerships – members of the newly formed Co-op.”
Johnson said the organisation’s focus is to leverage the relationships repairers have with their customers and return transparency to the repair process.
“Trust and collegiality are critical for the industry if we are to develop and maintain a resilient sector,” he added.
The Co-op said using its OTM guide to provide a common platform in overseeing the assessment and repair process will be a key part of its transparency goal.
Auto Industry Insurance will launch initially in New Zealand, with Australia to follow.